Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
May 12, 2017
Submitted
May 15, 2017
Operation
Air carrier
Aircraft
N403AS
Make and model
Boeing 737990ER
Aircraft serial
41730
Aircraft time
18,139 hours, 5,936 cycles
Part
Fmc
Part number
1762000101
Part serial
009369
Condition
Failed
Location
Left
Part time
335 hours, 114 cycles
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING 3 HRS AT CRUISE ALTITUDE, THE LEFT FMC FAILED TWICE, INTERMITTENTLY AND FAILED THE THIRD TIME UNRECOVERABLY. FLIGHT COMPLETED VIA QRH PROCEDURE WITH FMC TRANSFER SWITCH SELECTED BOTH ON RIGHT. ACFT GROUNDED. REPLACED THE LEFT FMC IAW AMM 34-61-02-000-801 AND AMM 34-61-02-400-801. PERFORMED CROSSLOAD OF FMC IAW AMM 34-61-00-470-806. COMPLETED FMC PERFORMANCE FACTORS ADJUSTMENT IAW AMM 34-61-00-800-801, AND PERFORMED FMCS OPS TEST IAW AMM 34-61-00-710-801. ALL TESTS AND OPS CHECKS PASSED.