Service difficulty report · Water Heater · Boeing 737890

Difficulty date
May 29, 2017
Submitted
June 1, 2017
Operation
Air carrier
Aircraft
N564AS
Make and model
Boeing 737890
Aircraft serial
35103
Aircraft time
40,621 hours, 12,328 cycles
Part
Water Heater
Part number
24E507040G04
Condition
Failed
Location
Lavatory G
Stage of operation
CR
How discovered
O
Nature of condition
B
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ONE HOUR INTO CRUISE AT FL 320, F/A REPORTED FUMES IN BOTH AFT LAVATORIES. OVER TIME FUMES INCREASED IN INTENSITY AND F/A REPORTED EYE IRRITATION AND HEADACHES. ACFT GROUNDED. ACCOMPLISHED CABIN ODOR TROUBLESHOOTING IAW AMM 05-51 TASK 814 CONDITIONAL INSPECTION. NO FUMES OR ODOR DETECTED. CHECKED SYSTEMS IN AFT LAVATORY AREA, FOUND LAVATORY G WATER HEATER NOT WORKING PROPERLY. REMOVED AND REPLACED THE WATER HEATER IAW AMM 38-13-01-000-801/400-801. OPS CHECKED GOOD. COULD NOT DETECT ANY ODOR.