Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
July 4, 2017
Submitted
July 6, 2017
Operation
Air carrier
Aircraft
N407AS
Make and model
Boeing 737990ER
Aircraft serial
41731
Aircraft time
18,338 hours, 5,912 cycles
Part
Fmc
Condition
Malfunctioned
Location
Nr 1
Stage of operation
NR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CAPTAIN'S EFIS NAV DISPLAY MOMENTARILY DISPLAYED VTK. AT THE SAME TIME NO FMC PROMPT AVAILABLE. NO OTHER INDICATIONS. NO MAP FAILURE FLAG ON ONE OR BOTH NAV DISPLAYS. VTK MESSAGE DISAPPEARED IN LESS THAN ONE MINUTE. NO PILOT ACTION TAKEN. QRH PROCEDURE FOLLOWED. ESTABLISHED BOTH FMC OPERATIONAL. RETURNED TO NORMAL OPS. THR NR 1 FMC KEPT FAILING MULTIPLE TIMES. VTK & MAP FAILURE MODES DISPLAYED. WENT TO FMC BOTH ON RT MODE, SINGLE FMC FOR REMAINDER OF FLIGHT. ACFT GROUNDED. FFR OF LEFT FMC SHOWS FLT 1 WITH FMC LEFT - B PROGRAM FAULT. PULLED & RESET FMCS COMPUTER 1 CIRCUIT BREAKER. OPS CHECKED THE NR 1 FMC WAS GOOD. GROUND VERIFICATION GOOD IAW FIM 34-61 TASK 807.