What was found
MISSING SAT SECTION ON THE MCDU MENU PAGE AND NO SATCOM PAGES AVAILABLE, ACFT GROUNDED. PERFORMED QRH, SATCOM LOCK UP PROCEDURE. SAT PROMPT DISPLAYED ON MCDU MENU PAGE NORMAL OPERATION RESUMED.
- Difficulty date
- July 20, 2017
- Submitted
- July 24, 2017
- Operation
- Air carrier
- Aircraft
- N517AS
- Make and model
- Boeing 737890
- Aircraft serial
- 35197
- Aircraft time
- 32,855 hours, 9,769 cycles
- System (JASC)
- 2300 · Communications System
- Part
- Satcom
- Condition
- Unknown
- Stage of operation
- NR
- How discovered
- 9
- Nature of condition
- O
- Precautionary procedure
- O
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.