Service difficulty report · Control Panel · Boeing 737990ER

Difficulty date
August 10, 2017
Submitted
August 11, 2017
Operation
Air carrier
Aircraft
N471AS
Make and model
Boeing 737990ER
Aircraft serial
41703
Aircraft time
11,478 hours, 3,794 cycles
Part
Control Panel
Part number
8221567102
Part serial
16GVRM
Condition
Failed
Location
Flight Deck
Part time
32,923 hours, 12,117 cycles
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

HEADING SELECT KNOB INTERMITTENTLY DOES NOT MOVE CURSOR WHEN ROTATED. ACFT GROUNDED. VERIFIED DEFECT, REMOVED AND REPLACED MCP, IAW AMM 22-11-34. OPS CHECKED NORMAL. ALL LLM TESTS PASSED.