Service difficulty report · Satcom · Boeing 737890

Difficulty date
August 22, 2017
Submitted
August 24, 2017
Operation
Air carrier
Aircraft
N596AS
Make and model
Boeing 737890
Aircraft serial
35688
Aircraft time
35,540 hours, 10,808 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKED UP. ACFT GROUNDED. ACCOMPLISHED A RESET PROCEDURE IAW QRH. SATCOM OPS RESTORED NORMAL.