Service difficulty report · Exciter · Boeing 737890

Difficulty date
November 28, 2017
Submitted
December 1, 2017
Operation
Air carrier
Aircraft
N563AS
Make and model
Boeing 737890
Aircraft serial
35180
Aircraft time
42,082 hours, 12,640 cycles
Part
Exciter
Part number
38880587
Part serial
131192
Condition
Failed
Location
Apu
Part time
1,254 hours, 2,299 cycles
Stage of operation
NR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

APU FAULT LIGHT ILLUMINATED DURING APU START. APU DID NOT START. GROUNDED - YES. VERIFIED APU WILL NOT ACCELERATE PAST 12% DURING START. REMOVED & REPLACED APU IGNITION EXCITER. OPS CHECK NORMAL, REF B737-800 FIM 49-40 TASK 805 & AMM 49-41-31-000-801, 49-41-31-400-801, & 49-11-00-860-801.