What was found
SATCOM NOT WORKING, CAN MAKE AND RECEIVE CALLS BUT CANNOT HEAR ANYTHING. RECEIVER CAN HEAR THE TRANSMISSIONS. ACCOMPLISHED FIM 23-15 TASK 801. OPS CHECKED NORMAL. NO FAULTS. ACFT GROUNDED.
- Difficulty date
- December 24, 2017
- Submitted
- December 28, 2017
- Operation
- Air carrier
- Aircraft
- N413AS
- Make and model
- Boeing 737990ER
- Aircraft serial
- 35205
- Aircraft time
- 19,113 hours, 6,240 cycles
- System (JASC)
- 2300 · Communications System
- Part
- Satcom
- Condition
- Malfunctioned
- Location
- Cockpit
- Stage of operation
- NR
- How discovered
- O
- Nature of condition
- O
- Precautionary procedure
- O
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.