Service difficulty report · Display · Boeing 737890

Difficulty date
May 29, 2018
Submitted
May 31, 2018
Operation
Air carrier
Aircraft
N564AS
Make and model
Boeing 737890
Aircraft serial
35103
Aircraft time
44,650 hours, 13,478 cycles
Part
Display
Condition
Malfunctioned
Stage of operation
CR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING FLIGHT, INFORMATION ON LESS PAGE DISAPPEARED. BOTH FMC SCREENS DID NOT GO BLANK BUT LINES 1, 2, 3, 4, DISAPPEARED. NO LESS INFO WAS DEPICTED MEANWHILE BOTH ND'S DISPLAYED CURRENT INFO IE MAGENTA LINE, ACTIVE WAYPOINT, DATA ETC IN AN ATTEMPT TO RESTORE LEGS INFO, TRIED UNSUCCESSFULLY TO INPUT DESTINATION ON BOTH LEGS AND ROUTE PAGES, TRIED TO MODIFY RTE 2 BY ENTERING A WAYPOINT; THE WAYPOINT APPEARED ON RTE 2 PAGE, ALSO ON ROUTE 1 PAGE, ON ROUTE 1 PAGE, EVEN THOUGH WE DIDN'T EXECUTE ON RTE 2 PAGE. ACFT GROUNDED. PERFORMED FMCS BITE PROCEDURE ON LEFT AND RIGHT FMCS IAW FIM 33-61 TASK 801, NO IN FLIGHT FAULTS NOTED FOR THE LAST FLIGHT LEG AND NO SENSOR FAULT NOTED. NO HISTORY OF THIS ISSUE IN THE LAS 90 DAYS. ACFT OK FOR SERVICE.