Service difficulty report · Exciter · Boeing 737990ER

Difficulty date
June 17, 2018
Submitted
June 25, 2018
Operation
Air carrier
Aircraft
N491AS
Make and model
Boeing 737990ER
Aircraft serial
44109
Aircraft time
10,387 hours, 3,511 cycles
Part
Exciter
Part number
38880585
Part serial
J15390385
Condition
Faulted
Location
Apu
Part time
3,147 hours, 6,039 cycles
Stage of operation
NR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

APU WILL NOT START, ON ATTEMPTS, NO ROTATION FAULT LIGHT ILLUMINATED. ACFT GROUNDED. INTERROGATED CDU, FOUND FAULT 49-41011, NO FLAME SHUTDOWN. CURRENT STATUS NO FAULTS AND NO MAINT HISTORY. CHANGED THE IGNITOR PLUG AND LEAD IAW AMM 49-41-54/49-41-52. CHANGED THE EXCITER BOX IAW AMM 49-41-31. RAN APU FOR 5 MINUTES WITH PACKS ON HIGH. OPS CHECKED GOOD.