Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
August 13, 2018
Submitted
August 15, 2018
Operation
Air carrier
Aircraft
N467AS
Make and model
Boeing 737990ER
Aircraft serial
36362
Aircraft time
16,624 hours, 5,588 cycles
Part
Fmc
Condition
Malfunctioned
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

THREE TIMES DURING FLIGHT, EXPERIENCED DUAL FMC FAILURE. ALL THREE EVENTS STARTED ON THE CAPTAIN`S SIDE AND ONE MINUTE LATER OCCURRED ON THE FIRST OFFICER`S SIDE. ALL THREE EVENTS SEEMED TO CLEAR THEMSELVES AFTER APPROXIMATELY 5 MINUTES. NO OCCURRENCES DURING THE LAST 1 1/2 HRS OF FLIGHT. ACFT GROUNDED. PERFORMED FIM 34-61, TASK 801, FMS BITE PROCEDURE. CHECKED GOOD. INFLT FAULT FOR LAST FLT, BOTH FMC FAULTED EACH OTHER WITH 300-6R ENTERED, BOTH FMC COMPUTERS HAD A PGM FAULT. PERFORMED FIM 34-61, TASK 807 FOR PGM FAULT, OPS NORMAL, INTERMITTENT FAULT. FMC SYSTEM OPS TESTED GOOD IAW AMM 34-61-00.