Service difficulty report · Roller · Boeing 737990ER

Difficulty date
October 4, 2018
Submitted
October 9, 2018
Operation
Air carrier
Aircraft
N459AS
Make and model
Boeing 737990ER
Aircraft serial
36352
Aircraft time
18,431 hours, 6,097 cycles
Part
Roller
Part number
ATF4T8
Condition
Detached
Location
Sliding Window
Stage of operation
CL
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING CLIMB A LOUD HISSING NOISE WAS COMING FROM THE FO'S WINDOW. PRESSURIZATION WAS NORMAL. AS WE CONTINUED TO CLIMB THE HISSING NOISE LESSENED AND THEN WENT AWAY ALL TOGETHER. GROUNDED - YES. FOUND LWR FWD TRACK ROLLER DETACHED FROM SLIDER WINDOW FRAME. REINSTALLED W/SHIMS REF AMM 56-12-11 2. (6)(9)(C) AND (D). REINSTALLED WINDOW REF AMM 56-12-11-400-801 ACC WINDOW HEAT SYS TEST REF AMM 30-41-00-710-801.