Service difficulty report · Autopilot Sys · Boeing 737890

Difficulty date
April 16, 2019
Submitted
April 18, 2019
Operation
Air carrier
Aircraft
N508AS
Make and model
Boeing 737890
Aircraft serial
35691
Aircraft time
40,909 hours, 12,232 cycles
Part
Autopilot Sys
Condition
Malfunctioned
Stage of operation
CR
How discovered
O
Nature of condition
F
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ON THREE SEPARATE OCCASIONS, THE MCP ALTITUDE SELECTOR WAS SET TO A NEW ALTITUDE AND THE ALT INTV BUTTON WAS PRESSED. ON ALL THREE OCCASIONS, THE CRZ ALT THAT APPEARED ON THE CRUISE PAGE IN THE FMC DID NOT MATCH THE MCP SELECTED ALTITUDE, IT WAS DIFFERENT BY 1000 FEET. GROUNDED - YES. PERFORMED B737-800 AMM TASK 22-11-00-740-801, DFCS OPS TEST. NO FAULT NOTED. CHECKED GOOD. OPS NORMAL.