Service difficulty report · Card · Boeing 737890

Difficulty date
June 6, 2019
Submitted
June 10, 2019
Operation
Air carrier
Aircraft
N533AS
Make and model
Boeing 737890
Aircraft serial
35201
Aircraft time
33,034 hours, 9,619 cycles
Part
Card
Condition
Unlocked
Location
Satcom
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT LOG MODEM STATUS LBT-2 SHOW NOT READY SIGNAL 0 PERFORMED TEST CALL TO DISPATCH ON SAT 2, LBT-1 PICKED UP THE CALL LBT-2 ALTERNATES BETWEEN FAIL AND NOT READY. GROUNDED - YES. VERIFIED T/S PREVIOUSLY DONE. SATCOM TRANSCEIVER HAS A AMBER LBT-2 ANN. ON. SHOULD BE GREEN. OPENED CIM MODULE AND FOUND #2 SIM CARD NOT IN LOCKED POSITION. SECURED CARD AND NOW LBT-2 IS GREEN AND SATCOM INFO ON MCDU SHOWS GOOD. PERFORMED SATCOM COMM. SYSTEM TEST REF B737-800 AMM 23-15-00. OPS NML. GROUND VERIFICATION TEST GOOD.