Service difficulty report · Starter Gen · Boeing 737990ER

Difficulty date
June 23, 2019
Submitted
July 2, 2019
Operation
Air carrier
Aircraft
N419AS
Make and model
Boeing 737990ER
Aircraft serial
41734
Aircraft time
24,785 hours, 8,090 cycles
Part
Starter Gen
Condition
Failed
Location
Apu
Part time
5,740 hours, 11,189 cycles
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

APU WILL NOT START. FAULT & MAINT LIGHT. GROUNDED - YES. TROUBLE SHOOTING ON W/O: 458518 TASKCARD: N/R-00002 FOUND MAINT MSG 49-41244 GEN DIODE FAIL SHUTDOWN. ACCOMPLISHED B737-900 FIM 49-40 TASK 806. APU REQUIRES STARTER GENERATOR REPLACEMENT. REMOVED AND REPLACED APU STARTER GEN REF B737-900 AMM 49-41-21. APU OPS CHECKS GOOD.