Service difficulty report · Display · Boeing 737990ER

Difficulty date
August 5, 2019
Submitted
August 7, 2019
Operation
Air carrier
Aircraft
N402AS
Make and model
Boeing 737990ER
Aircraft serial
41189
Aircraft time
26,753 hours, 8,732 cycles
Part
Display
Condition
Malfunctioned
Location
Captain'S
Stage of operation
DE
How discovered
O
Nature of condition
P
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING DESCENT TO SJC AT AROUND 10,000' CAPTAIN'S CDU BLANKED OUT THEN WENT TO MENU PAGE. FO'S SCRATCHPAD READ ACARS NO COMM. GROUNDED - YES. ACCOMPLISHED B737-900 FIM TASK 34-61 TASK 804 RESET C/B FMCS MCDU1 ON GROUND VERIFICATION, OPS AND TESTED NORMAL.