Service difficulty report · Cdu · Boeing 737990ER

Difficulty date
August 6, 2019
Submitted
August 8, 2019
Operation
Air carrier
Aircraft
N402AS
Make and model
Boeing 737990ER
Aircraft serial
41189
Aircraft time
26,758 hours, 8,733 cycles
Part
Cdu
Condition
Inoperative
Location
First Officer'S
Stage of operation
CR
How discovered
O
Nature of condition
P
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT CRUISE FOS CDU WENT BLANK FOR 10 SEC THEN DISPLAYED THE MENU PAGE WITHOUT THE ACARS PROMPT. ON SCRATCH PAD "NO COMM" ACARS PROMPT THEN DISPLAYED ON MENU. OFF & OUT TIMES WERE ERASED. GROUNDED - YES. ACCOMPLISHED B737-900 FIM 34-61 TASK 804 RESET CBS FOR MCDU ON GROUND VERIFICATION. OPS CHECKED NORMAL