Service difficulty report · Control Panel · Boeing 737890

Difficulty date
September 23, 2019
Submitted
September 25, 2019
Operation
Air carrier
Aircraft
N565AS
Make and model
Boeing 737890
Aircraft serial
35181
Aircraft time
49,250 hours, 14,762 cycles
Part
Control Panel
Condition
Locked
Location
Cockpit
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

MCP ALTITUDE WINDOW LOCKED UP READING 50000' OUR ALTITUDE WAS FL350 AND WE HAD BEEN CLEARED TO 10000' IT HAPPENED AFTER WE SPUN THE KNOB. ALTITUDE AURAL WARNING WAS HAPPENING. FOLLOWED QRH AND THE PROBLEM WAS FIXED. GROUNDED - YES. ACCOMPLISHED FIM 31-62 TASK 801 AND FIM 22-11 TASK 803. ALL TESTS PASSED, NO CURRENT FAULTS.