Service difficulty report · Control Panel · Boeing 737890

Difficulty date
September 27, 2019
Submitted
September 30, 2019
Operation
Air carrier
Aircraft
N558AS
Make and model
Boeing 737890
Aircraft serial
35177
Aircraft time
50,338 hours, 14,845 cycles
Part
Control Panel
Part number
8221567102
Part serial
16D3LD
Condition
Failed
Location
Cockpit
Part time
43,670 hours, 16,199 cycles
Stage of operation
CL
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AFTER TAKE OFF ON FIRST RESET OF THE ALTITUDE SELECTOR, THE ALTITUDE DISPLAY INITIALLY SHOWED 12000' CORRECTLY, THEN AFTER A MOMENT IT SHOWED 0' THEN SEVERAL OTHER VALUES BEFORE IT STOPPED AT 14800'. WE RESET IT TO 15000' AND IT HELD THAT IN THE ALTITUDE DISPLAY. WE WERE LATER GIVEN CLIMB TO 31000 BUT THE SHOWED 30800' AND LOCKED UP AND WE WERE NOT ABLE TO ADJUST THE ALTITUDE IN THE ALTITUDE DISPLAY. ALL OTHER FUNCTIONS ON THE MCP WORKED PROPERLY. GROUNDED - YES. DIVERSION - DIVERSION TIME 141 MINUTES. REMOVED AND REPLACED DFCS MODE CONTROL PANEL REF B737-800 AMM 22-11-34. ALL LLM TESTS PASS. NO FAULTS. OPS CKS GOOD. ETOPS SIGNIFICANT SYSTEM GROUND VERIFICATION SUCCESSFUL.