Service difficulty report · Windshield · Boeing 737990ER

Difficulty date
October 20, 2019
Submitted
October 23, 2019
Operation
Air carrier
Aircraft
N493AS
Make and model
Boeing 737990ER
Aircraft serial
41727
Aircraft time
13,887 hours, 4,570 cycles
Part
Windshield
Part number
141A48002
Part serial
15275H6705
Condition
Cracked
Location
Flight Deck
Part time
13,887 hours, 4,570 cycles
Stage of operation
CR
How discovered
O
Nature of condition
B
Precautionary procedure
H

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

WHILE IN CRUISE AT FL340 R1 WINDOW BEGAN ARCING IN LOWER LEFT CORNER. HEAT WAS REMOVED AND A SUBSEQUENT CRACK FORMED FROM THE ARC SPOT UPWARD AND INWARD TOWARDS THE CENTER FRAM. THE CRACK APPEARS TO BE LIMITED TO THE OUTER PANE. GROUNDED - YES. REMOVED AND REPLACED R1 WINDOW REF B737-900 AMM 56-11-11-400-801. OPS CHECK LEAK CHECK GOOD.