Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
January 11, 2020
Submitted
January 14, 2020
Operation
Air carrier
Aircraft
N407AS
Make and model
Boeing 737990ER
Aircraft serial
41731
Aircraft time
28,555 hours, 9,055 cycles
Part
Unknown
Condition
Malfunctioned
Location
Fuel System
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING CRUISE FLIGHT THE NR 2 FUEL TANK QUANTITY SUDDENLY DECREASED BY APPROXIMATELY 500 POUNDS. THE QUANTITY STABILIZED AT 7,930 POUNDS AND REMAINED DURING CENTER TANK CONSUMPTION. DURING CLIMB THE QUANTITY DECREASED BY ALMOST 100 POUNDS ONLY TO RETURN TO THE ORIGINAL VALUE. DURING MAIN TANK CONSUMPTION THE QUANTITY DIFFERENCE BETWEEN NR 1 AND NR 2 MAIN TANKS VARIED BETWEEN 220 POUNDS AND 500 POUNDS. CROSSFEED VALVE REMAINED CLOSED THE ENTIRE FLIGHT AND ENGINE FUEL BURN WAS ONLY 30 POUNDS DIFFERENT AFTER 4 HOURS OF FLIGHT TIME. GROUNDED - YES. UPON A/C ARRIVAL PRIOR TO FUELING, ACCOMPLISHED FUEL STICK CHECK REF TO AMM 28-41-00-720-800. FOUND TO BE WITHIN LIMITS. PERFORMED FIM 28-41 TASK 801, FQIS BITE NO FAULTS FOUND. A/C FUELED TO REQUIRED DEPARTURE FUEL. FUEL STICK COMPARISON FOUND TO BE WITHIN LIMITS. A/C OK FOR SERVICE.