Service difficulty report · Starter Gen · Boeing 737990ER

Difficulty date
February 17, 2020
Submitted
February 26, 2020
Operation
Air carrier
Aircraft
N431AS
Make and model
Boeing 737990ER
Aircraft serial
43255
Aircraft time
25,035 hours, 8,111 cycles
Part
Starter Gen
Part number
28B5459
Part serial
83F0624
Condition
Inoperative
Location
Apu
Part time
7,363 hours, 13,807 cycles
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AFTER START APU WOULD NOT COME ON BUSSES. BLUE "APU GEN OFF BUS " IS ILLUMINATED BUT 0 VOLTS AND FREQ. GROUNDED - YES. WORKED IN CONJUNCTION W/ LOGPAGE 12163865 REMOVED AND REPLACED STARTER GENERATOR REF B737-900 AMM 49-41-21-400-801.