Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
February 2, 2021
Submitted
February 4, 2021
Operation
Air carrier
Aircraft
N468AS
Make and model
Boeing 737990ER
Aircraft serial
41735
Aircraft time
24,747 hours, 7,953 cycles
Part
Fmc
Condition
Failed
Location
Right
Stage of operation
DE
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DESCENDING ON THE TMBRS2 RNAV ARRIVAL THROUGH FL220 FO GOT A "VTK" ON THE DISPLAY FOLLOWED BY RT FMC FAIL. FMC RESET AFTER A FEW SECONDS AND WITHIN 1 MINUTE IT RESTORED BACK TO NORMAL ANP. GROUNDED - YES. PERFORMED #2 FMC BITE. FOUND " WATCHDOG TIMER" INTERMITTENT FAULT IN IN-FLIGHT FAULTS. *300 ENG CODE REF B737-900 FIM 34-61 TASK 837. NO GROUND/CURRENT FMC #2 FAULTS. REF. DEFECT # 6007843 FOR RECENT FMC #2 REPLACEMENT DUE TO RESET AND "ETHERNET 2" FAULT PRE REPLACEMENT AND RESET. PERFORMED #1 AND #2 FMC OPERATIONAL TEST REF B737-900 AMM 34-61-00-710-801. BOTH FMC OPS CK /SOFTWARE CK GOOD. ETOPS SIGNIFICANT SYSTEM GROUND VERIFICATION SUCCESSFUL.