Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
May 14, 2021
Submitted
May 17, 2021
Operation
Air carrier
Aircraft
N459AS
Make and model
Boeing 737990ER
Aircraft serial
36352
Aircraft time
26,900 hours, 8,626 cycles
Part
Fmc
Part number
1762000101
Part serial
007345
Condition
Failed
Location
First Officer'S
Part time
27,612 hours, 8,928 cycles
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT FL340 A/P 2 SELECTED. WE RECEIVED ALERT MESSAGE AND FOUND VTK WAS ANNUNCIATED ON F.O. SIDE PFD AND LNAV/VNAV BECAME DISENGAGED AND WE WERE UNABLE TO RE-ENGAGED, WE SELECTED A/P 1 AND LNAV/VNAV WERE ABLE TO BE ENGAGED ALL WAS NORMAL, AND FLAGS DISAPPEARED. GROUNDED - YES. PERFORMED FMCS BITE FOR R/H SIDE PER B737-900 FIM 34-61 TASK 801. HAD MULTIPLE FAILURES FOR FMC #2 ETHERNET WRAP MESSAGES. DUE TO HISTORY, REMOVED AND REPLACED FMC #2 PER B737-900 AMM 34-61-02. PERFORMED GOOD SOFTWARE LOAD, SOFTWARE CHECK AND GOOD OPS TEST PER AMM 34-61-02-400-801. GROUND VERIFICATION TEST IS GOOD.