Service difficulty report · Control Panel · Boeing 737990ER

Difficulty date
July 20, 2021
Submitted
July 22, 2021
Operation
Air carrier
Aircraft
N472AS
Make and model
Boeing 737990ER
Aircraft serial
60580
Aircraft time
23,521 hours, 7,388 cycles
Part
Control Panel
Part number
8221567102
Part serial
1RDWR
Condition
Inoperative
Location
Cockpit
Part time
53,721 hours, 17,060 cycles
Stage of operation
DE
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ON DESCENT CLEARANCE FROM 270 TO 13000 WHEN WE DIALED 13000 IN THE ALTITUDE WINDOW IT SHOWED 50000 AND WOULD NOT CHANGE UNTIL WE DESELECTED A/P AND CYCLED F/G'S ON AND OFF. GROUNDED - YES. TASK CARD COMPLIED WITH REMOVED AND REPLACED DFCS MODE CONTROL PANEL PER B737-900 AMM 22-11-34. GROUND VERIFICATION TESTS PASSED.