Service difficulty report · Computer · Boeing 737990ER

Difficulty date
September 4, 2021
Submitted
September 22, 2021
Operation
Air carrier
Aircraft
N459AS
Make and model
Boeing 737990ER
Aircraft serial
36352
Aircraft time
27,864 hours, 8,905 cycles
Part
Computer
Part number
1714970501
Part serial
0000493
Condition
Failed
Location
E/E Bay
Part time
70,402 hours, 33,006 cycles
Stage of operation
IN
How discovered
9
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

WHILE ACCOMPLISHING T/C (N8234000 FMC NAV DATA UPDATE) FAILED LOAD. MESSAGE: DATA LOAD IN-OP, NDB MEMORY FAIL. WOULD NOT CROSSLOAD BACK TO #1 AFTER FAILED ATTEMPTS. GROUNDED - YES. REMOVED AND REPLACED #1 FMCS COMPUTER REF B737-900 AMM 34-61-02. ALL TEST PASS. GROUND VERIFICATION TEST SUCCESSFUL.