Service difficulty report · Windshield · Boeing 737990ER

Difficulty date
March 9, 2022
Submitted
March 14, 2022
Operation
Air carrier
Aircraft
N472AS
Make and model
Boeing 737990ER
Aircraft serial
60580
Aircraft time
25,771 hours, 8,016 cycles
Part
Windshield
Part number
141A48001
Part serial
18050H8992
Condition
Cracked
Location
Flight Compartme
Part time
11,597 hours, 3,345 cycles
Stage of operation
NR
How discovered
V
Nature of condition
M
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

LEFT FWD CAPT WINDOW HEAT FAILED WHICH CAUSED THE WINDSHIELD TO CRACK. GROUNDED - YES. DIVERSION TIME 41 MINUTES - R/R CAPT WINDOW IAW B737-900 AMM 56-11-11, R/R WINDOW CONTROL UNIT LEFT IAW AMM 30-41-00,PERFORMED OPS TEST OF WINDOW HEAT SYSTEM, OPS TEST OK IAW AMM 30-41-00-710-801, A/C OK FOR SVC.