Service difficulty report · Unknown · Boeing 737890

Difficulty date
March 11, 2022
Submitted
March 14, 2022
Operation
Air carrier
Aircraft
N564AS
Make and model
Boeing 737890
Aircraft serial
35103
Aircraft time
56,963 hours, 16,949 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
LD
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

UPON LANDING BOTH FMC PAGES STOPPED DISPLAYING ON BOTH MCDUS. SHORTLY AFTER THE MENU PAGE SHOWED BOTH MCDUS WITHOUT SHOWING THE FMC SELECTION AT SELECTION KEY 1L. SHORTLY AFTER THAT THE FMC SELECTION CUE APPEARED AT 1L ON MENU PAGE UPON SELECTION OF FMC ALL DATA FIELDS BLANK. WAITED 25 MIN BEFORE TAXIING IN-GOT FMC DISAGREE ON BOTH MCDU AND NAV DISPLAYS JUST BEFORE ENTERING GATE. GROUNDED - YES. PERFORMED POWER DOWN OF BOTH FMCS IAW B737-800 FIM 34-61 TASK 836 BOTH MCDU FMC PROMPTS RESTORED. PERFORMED DFCS BITE PROCEDURE IAW FIM 22-11 TASK 801 NO FAULTS FOUND.