Service difficulty report · Unknown · Boeing 737890

Difficulty date
September 5, 2022
Submitted
September 8, 2022
Operation
Air carrier
Aircraft
N517AS
Make and model
Boeing 737890
Aircraft serial
35197
Aircraft time
49,678 hours, 14,470 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SEVERAL ATTEMPTS TO MAKE/RECEIVE SAT CALLS BUT UNABLE TO HEAR DISPATCH ON BOTH 1 & 2, VOLUMES SET HIGH. DISPATCH HEARD ME. GROUNDED - YES. REF B737-800 FIM TASK 23-15-00-23-801, VERIFIED BOTH SATCOM OPS CHECKED LOUD AND CLEAR WITH DISPATCH DIR. NO DEFECTS HIST FOR LAST 30 DAYS.