Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
March 17, 2023
Submitted
March 21, 2023
Operation
Air carrier
Aircraft
N442AS
Make and model
Boeing 737990ER
Aircraft serial
43293
Aircraft time
34,644 hours, 10,937 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
NR
How discovered
V
Nature of condition
J
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AFTER POWER TRANSFER, SATCOM LOCKUP OCCURRED. FOLLOWED QRH PROCEDURE. SAT RETURNED TO NORMAL OPS AFTER NEXT POWER TRANSFER LOCKUP OCCURRED AGAIN. GROUNDED - YES. REF L/P 60589552 -- ACCOMPLISHED SDU SOFTWARE LOAD REF B737-900 AMM 23-15-00-470-801 3 FILES LOADED "CONFIG CRC" AC391300 VERIFIED, CIM OPTIONS SAVED. VERIFIED AOC DIR NUMBERS PRESENT. SATCOM SYSTEM TEST PASS REF AMM 23-15-00-730-801 CALLS MADE AND RECEIVED WITH DISPATCHED ALONG WITH TWO STAGE CALL TO AIRCRAFT.