Service difficulty report · Unknown · Boeing 737890

Difficulty date
April 22, 2023
Submitted
April 24, 2023
Operation
Air carrier
Aircraft
N533AS
Make and model
Boeing 737890
Aircraft serial
35201
Aircraft time
44,662 hours, 12,903 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
CR
How discovered
V
Nature of condition
J
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CPDLC ALTERS ARE ABNORMAL. WHEN RECEIVING A MESSAGE FROM ATC INFLIGHT WE ONLY RECEIVE A SCRATCH PAD MESSAGE AND FMC P/RST LIGHT ON THE FORWARD PANEL. THERE IS NO AURAL HIGH/LOW ALTER TONE NOR IS. ATC DISPLAYED ON THE ENGINE DISPLAY. PRIOR TO DEPARTURE THE DCL CLEARANCE WAS RECEIVED NORMALLY WITH ALL VISUAL AND AUDIO ALTERS. CPDLC COMMUNICATION IS NORMAL. ATC MESSAGES ARE RECEIVED AND MAY BE ACKNOWLEDGE BY THE CREW. ATC REPORTED NO ISSUES ON THEIR END. GROUNDED - YES. PERFORMED FLIGHT MANAGEMENT COMPUTER SYSTEM-CPDLC FUNCTIONAL TEST AND OPS CHECK GOOD REF B737-800 AMM 34-61-00-720-899. OK FOR SVC.