Service difficulty report · Sliding Window · Boeing 737990ER

Difficulty date
May 20, 2023
Submitted
May 24, 2023
Operation
Air carrier
Aircraft
N442AS
Make and model
Boeing 737990ER
Aircraft serial
43293
Aircraft time
35,350 hours, 11,153 cycles
Part
Sliding Window
Part number
56100028
Part serial
16316H1143
Condition
Failed
Location
Flight Compartme
Part time
20,307 hours, 6,402 cycles
Stage of operation
CL
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING CLIMB IN CLOUDS AND PRECIPITATION, PILOTS HEARD SNAPPING SOUND. F/O FOUND COILED CORD FOR RH #2 WINDOW HEAT DISCONNECTED FROM BULKHEAD CANNON RECEPTACLE AND PLUG PINS ARCING FROM STATIC DISCHARGE. GROUNDED - YES. REMOVED & REPLACED RH SIDE WINDOW #2 IAW B737-900 AMM 56-12-11.