As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FMC ENG SOFTWARE DOES NOT SELECT APPROPRIATE SETTING IN CRZ - AUTO. POSSIBLE SOFTWARE LOAD PROBLEM. GROUNDED - YES. FMC SOFTWARE CONFIGURATION CHECK FAILS. DEFAULT LDDB WAS LOADED INTO BOTH FMC'S. LOADED THE CORRECT LDDB REF MM 34-61-00/201 AND VERIFIED FMCS PERFORMANCE FACTORS REF MM 34-61-00-750-803. ALL SETTINGS NORMAL.