Service difficulty report · Unknown · Boeing 7379

Difficulty date
July 6, 2023
Submitted
July 11, 2023
Operation
Air carrier
Aircraft
N968AK
Make and model
Boeing 7379
Aircraft serial
67420
Aircraft time
263 hours, 100 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
NR
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ENROUTE CONUS- SLC-SEA SAT PHONE AOC DIALING INOP, TRIED MULTI DESKS ON BOTH SAT 1 AND 2. ERROR MSG RCVD THE REQUESTED SERVICE IS NOT AVAILABLE. WE WERE ABLE TO RECEIVE INBOUND SAT CALLS FROM DISPATCH. GROUNDED - YES. PERFORMED SATCOM SYSTEM OPS CHECK, OPS CHECKED GOOD. WAS ABLE TO COMMUNICATE WITH DISPATCH ON SAT 1 AND SAT 2. NO ERRORS/FAULTS NOTED AT THIS TIME.

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