Service difficulty report · Unknown · Boeing 737890

Difficulty date
September 28, 2023
Submitted
September 29, 2023
Operation
Air carrier
Aircraft
N564AS
Make and model
Boeing 737890
Aircraft serial
35103
Aircraft time
62,078 hours, 18,495 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
TX
How discovered
V
Nature of condition
J
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

BOTH FMCS DROPPED "OFF-LINE" MULTIPLE TIMES DURING PREFLIGHT. BOTH MCDUS ALSO WERE UNUSABLE. GROUNDED - YES. PERFORMED FMCS BITE PROCEDURE, FOUND FMC-L PGM FAULT ONE OCURRENCE AS PER FIM 34-61 TASK 801. PERFORMED FMCS RESET BY OPENING C/B'S A6 (FMCS CMPTR 1) AT P18-2 AND D16 (FMCS CMPTR 2) AT P6-1, WAITED FOR 30 SECONDS AND THEN CLOSED, AND VERIFIED FMC PROMPT SHOWS AT MCDU FOR SYSTEM #1 AND SYSTEM #2, OK TO CONTINUE AS PER FIM 34-61 TASK 807.