Service difficulty report · Guide Arm · Boeing 737990ER

Difficulty date
February 21, 2024
Submitted
February 23, 2024
Operation
Air carrier
Aircraft
N248AK
Make and model
Boeing 737990ER
Aircraft serial
62469
Aircraft time
27,562 hours, 8,941 cycles
Part
Guide Arm
Part number
UNKNOWN
Condition
Binding
Location
L2 Door
Stage of operation
TX
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FA REPORTS L2 DOOR DOES NOT OPEN SMOOTHLY TO FULL OPEN POSITION. GROUNDED - YES. L2 DOOR GETS STUCK AT HALFWAY POINT. FOUND UPPER GUIDE ARM BINDING IN UPPER SECTION. REPLACED THE L2 DOOR SNUBBER AND ADJUSTED THE L2 DOOR REF AMM 52-13-00. AFT ENTRY DOOR TEST/FORCE CHECK GOOD REF AMM 5213-00.