As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
R2 DOOR UNABLE TO CLOSE. GROUNDED - YES. FOUND UPPER TORQUE TUBE ROLLERS OUT OF SEQUENCE. REMOVED LINER, SLIDE, AND THEN ADJUSTED TORQUE TUBE IAW AMM 52-41-00. PERFORMED GVI OF LATCHING COMPONENTS IAW AMM 52-41-00 NO DAMAGE NOTED. REINSTALLED ROTOSLOT & DOOR LINER IAW AMM 52-41-31. REINSTALLED R2 DOOR SLIDE IAW AMM 25-66-01. OPS CHK GOOD. LEACK CHECK GOOD.