Service difficulty report · Windshield · Boeing 73773V

Difficulty date
April 7, 2011
Submitted
April 8, 2011
Operation
Air carrier
Aircraft
N423AM
Make and model
Boeing 73773V
Aircraft serial
32423
Aircraft time
23,523 hours, 14,707 cycles
Part
Windshield
Part number
5893543150
Part serial
9H2293
Condition
Cracked
Location
Rt Side
Part time
23,522 hours, 14,706 cycles
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ACFT PERFORMED AN UNSCHEDULED LANDING, DUE TO RT FWD WINDSHIELD BROKEN. FLIGHT CREW PERFORMED THE QRH 1.14 PROCEDURE, CONFIRMING THE FAILURE. MX PERSONNEL REPLACED THE WINDOW HEAT CONTROL MODULE AND RT FWD WINDSHIELD ASSY IAW MM 56-11-11 AND WINDOW HEAT SYS TEST WAS PERFORMED IAW MM 30-41-00, ALL CORRECT. THE OVERWEIGHT INSP WAS PERFORMED IAW MM 05-51-35-210-801 PHASE I-A, NO DAMAGES WERE FOUND.

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