Service difficulty report · Windshield · Boeing 7772Q8

Difficulty date
February 3, 2016
Submitted
February 19, 2016
Operation
Air carrier
Aircraft
N776AM
Make and model
Boeing 7772Q8
Aircraft serial
28692
Aircraft time
54,923 hours, 7,895 cycles
Part
Windshield
Part number
141W74001
Part serial
08319R9470
Condition
Cracked
Location
Cockpit
Part time
54,923 hours, 7,895 cycles
Stage of operation
CL
How discovered
V
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT RETURNED FROM FLIGHT DUE TO, DURING CLIMB THE RT WINDSHIELD GOT CRACKED. PERFORMED THE QRH 1.9 PROCEDURE, CONFIRMING THE FAILURE. ACFT WAS SENT TO THE HANGAR & MX REPLACED THE LT L1 WINDSHIELD ASSEMBLY IAW MM 56-11-01 & WINDOW HEAT SYS TEST WAS PERFORMED IAW MM 30-41-00, ALL CORRECT. THE OVERWEIGHT INSPECTION WAS NOT NECESSARY DUE TO THE ACFT LANDED WITH 204,200 KILOGRAMS & THE MAX ALLOWABLE LANDING WEIGHT IS 208,652 KILOGRAMS.

More about the Boeing 777-2Q8