As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
WHILE CLIMBING THROUGH FL360 THE CO-PILOTS WINDSHIELD OUTER PANE SHATTERED. CREW DESCENDED TO A LOWER ALTITUDE AND REQUESTED A RETURN TO SJC. FLIGHT CREW DECLARED AN EMERGENCY AND LANDED WITHOUT INCIDENT. THE RT WINDSHIELD WAS REPLACED WITH NEW, AND THE AIRCRAFT WAS RETURNED TO SERVICE.