As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
(CAN) THE RAMP PERSONNEL BROKE THE OUTER HANDLE OF THE SERVICE DOOR DURING NORMAL OPERATION. THE PERSON WORKING REPORTED THAT HE DID NOT USED ANY EXCESSIVE FORCE TO OPEN THE DOOR. THE MAINTENANCE REPLACED THE OUTER HANDLE ON THE SERVICE DOOR.