Service difficulty report · Window · Airbus A320232

Difficulty date
October 16, 2020
Submitted
October 16, 2020
Operation
Air carrier
Aircraft
N462UA
Make and model
Airbus A320232
Aircraft serial
1272
Aircraft time
65,937 hours, 26,539 cycles
Part
Window
Condition
Damaged
Location
First Officer'S
Stage of operation
CL
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FLY #349 ORD TO IAD. ABOUT 20 MILES OUT OF ORD HEADING EAST. FLEW INTO A HAIL STORM, OUT OF NOWHERE. WAS FLYING AT 250 KNOTS, AT 13,000 FEET. CAPTAINS WINDOW WAS DAMAGED ALMOST EVERY WHERE. FIRST OFFICERS WINDOW HAS A LARGE CRACKS ACROSS WHOLE WINDOW AND 4 HITS ON TOP RIGHT OF WINDOW . AC GAVE ONLY ONE EXAM MSG, WINDOW HEAT. CREW DID NOT NOTICE ANY PROBLEMS WITH AIRCRAFT AND ENGINES. LANDING NML AT THE AC WEIGHT OF 145. SEE ATTACHED PHOTOS.

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