Service difficulty report · Duct · Boeing 777222

Difficulty date
September 14, 2023
Submitted
September 14, 2023
Operation
Air carrier
Aircraft
N786UA
Make and model
Boeing 777222
Aircraft serial
26938
Aircraft time
103,353 hours, 14,054 cycles
Part
Duct
Part number
213W12103
Condition
Broken
Location
Aft
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
B, G, A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CABIN ALTITUDE EXCEEDED 10000 AT FL370. BOTH OUTFLOW VALVES CLOSED. BROKEN AND NOT SEATED. REF PICS. PARTS NIS IN EWR. PER CREW DEBRIEF, CABIN RATE RAISED TO 9500 AND AT 10000 GOT CABIN ALT WARNING, DONED O2 MASKS AND PERFORMED DECENT PER QRH. PASSENGER O2 MASKS WERE NOT DEPLOYED ALSO CREW O2 CURRENTLY AT 1550PSI. ON WALK AROUND FOUND L/H GROUND AIR HOOK UP CHECK VALVE PARTS REQUIRED: IPC REF 21-52-12-01 P/N 213W1210-3 M&E R/R GROUND AIR DUCT PER AMM 21-21-01, OPS CHK GOOD REQUIRES 27-2121-3-0001 ITEM 120 P/N 213W1502-3 M&E 26-2152-3-0067 ITEM CABIN PRESS 121 AND P/N 213W1502-2 M&E 26-2152-3-0068 ITEM 122. PRESSURIZED ACFT TO 4 PSID. REF. AMM 05-51-24-720-801. LEAK CHECKS GOOD OK TO CONTINUE.