Service difficulty report · Actuator · Boeing 7879

Difficulty date
July 22, 2024
Submitted
July 26, 2024
Operation
Air carrier
Aircraft
N25982
Make and model
Boeing 7879
Aircraft serial
66139
Aircraft time
18,654 hours, 1,833 cycles
Part
Actuator
Part number
282992
Part serial
2085
Condition
Faulted
Location
Mlg
Part time
18,615 hours, 1,830 cycles
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CREW REPORTS: AFTER GEAR RETRACTION GOT "GEAR DISAGREE & GEAR DOOR" EICAS. SYNOPTIC SHOWS MLG DOORS OPEN. CAN FEEL VIBRATION/BUFFET. DMC-B787-A-32-30-F1-05A-421A-A ACP GEAR DR TEST ,AFT TEST MESSAGE SHOWED NOT ACTIVE ON INBOUND FLIGHT DECK EFECTS PAGE, CYCED GEAR LEVER 2 TIMES, NO MESSAGES, GEAR DOOR OPS CHKD NORMAL. ON CREW DEBRIEF CAPT SAID THEY FLEW WITH GEAR HANDLE UP POSITION, GEAR (3) ALL UP, NLG DOORS CLOSED & BOTH MAIN GEAR DOORS DOWN . WHEN CREW PUT GEAR HANDLE IN DOWN POSITION, NLG OPS NORMAL & MLG DROPPED TO LANDING POSITION & GEAR DOORS CLOSED, ALL STATUS MESSAGES CLEARED. PLACED PLANE INTO AIR MODE IAW AMM 32-09-00-06A-721B-A. IN REF AMM 07-11-01-00A-912A-A, PREPARED PLANE FOR JACKING AT POINT A, B, C, AND AUXILLARY D. JACKED PLANE TO 40 TONS LT MAIN, 60 TONS RT MAIN, & 15 TONS TAIL. RT & LT MAIN JACKS POPPED OR JUMPED. CREW NOTIFIED ENGINEERING PROVIDED THE INCORRECT CENTER OF GRAVITY. PLANE RETURNED TO GROUND AWAITING NEW CG.

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