Service difficulty report · Usb Port · Boeing 7879

Difficulty date
November 12, 2024
Submitted
November 14, 2024
Operation
Air carrier
Aircraft
N24974
Make and model
Boeing 7879
Aircraft serial
40942
Aircraft time
31,862 hours, 3,023 cycles
Part
Usb Port
Condition
Inoperative
Location
Zone 200
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SEAT AUDIO INOPERATIVE 20A FAULT CONFIRMED FOR USB INOP AT SEAT 20A. ATTEMPTED TO R&R USB PORT NO HELP. RETURNED PC TO ORIGINAL CONFIGURATION. NOTED, A BURNT SMELL COMING FROM HARNESS. UNABLE TO REPLACE HARNESS DUE TO DEPARTURE TIME AUDIO IS ALSO INOP DUE TO HARNESS ISSUE TO SEAT. WORK DONE IAW B787 AMM REF. 44-25-00-50A-320A-A. DISCONNECTED AND CAPPED HARNESS SO THAT NO CONNECTION TO SEAT. THERE IS NO POWER TO HARNESS. .OK TO DEFER USB PORT AT SEAT 20A PER NEF. CONFIRMED HARNESS IS ISOLATED AND ALL OTHER IFE SYSTEMS CHECK OK. FWD TO NEF

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