Service difficulty report · Audio Control · Boeing 777222

Difficulty date
December 24, 2024
Submitted
December 26, 2024
Operation
Air carrier
Aircraft
N782UA
Make and model
Boeing 777222
Aircraft serial
26948
Aircraft time
111,713 hours, 14,732 cycles
Part
Audio Control
Part number
570111
Part serial
308
Condition
Faulted
Location
Zone 200
Part time
109,532 hours, 18,622 cycles
Stage of operation
CL
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

HF1 AND HF2 TUNE BUT UNABLE TO RECEIVE DEBRIEF CREW WHEN THEY BLOCKED IN AND CAPT SAID HE WAS ABLE TO PERFORMED HF VOICE CHECKS WITH COMPANY A/C ON ONSIDE AND OFFSIDE WOULD E...PARTS USED: 27-2351-9-9001,QTY :1 CHANNALIZE AND WAS BARELY ABLE TO HEAR ON ONSIDE HF. F/O DID NOT HF FREQS AND WAS ABLE TO TRANSMIT AND RECIEVE CLEARLY. AHM AND ROTABLE PARTS CHANGE WAS INDICATED - TT # 1662882 SN OFF 0308 DISCLOSE IF SHE COULD HEAR ANYTHING. PERFORMED HF SYSTEM GROUND A/C REPORT FAULT 23-55050 ACTIVE. T/S PER FIM 23-51 TASK 805 AND TEST WITH OPS CHECKS PASSING ON L/H AND R/H SIDE REF PIC. PER FIM DESCRIPTION THIS CAN CAUSE FALSE VOLUME CONTROL WHICH WOULD EXPLAIN WHY CAPT COULD BARELY HEAR ON HF. FOUND F/OBS ACP BUTTONS ALL STICKY. REMOVED AND REPLACED F/OBS ACP IAW AMM 23-51-01 WITH ALL OPS CHECK PASSING AND FAULT NOW SHOWING INACTIVE REF PIC OF FAILURE MESSAGE AND TEST RESULTS. PANEL, AUDIO CO OFF 27-2351-9-9001 0308 ON 27-2351-9-9001 0436