Service difficulty report · None · Boeing 7879

Difficulty date
January 30, 2025
Submitted
February 3, 2025
Operation
Air carrier
Aircraft
N27959
Make and model
Boeing 7879
Aircraft serial
36407
Aircraft time
44,022 hours, 4,210 cycles
Part
None
Condition
None
Location
None
Stage of operation
CR
How discovered
O
Nature of condition
B
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CREW REPORTS SMELL OF SMOKE FROM CELL PHONE AT SEAT 6D. PHONE SMOKE CONTAINED VIA HALLON AND WATER SUPPRESSION METHODS. PHONE CONTAINED IN THERMAL CONTAINMENT BAG. ON ARRIVAL PHONE, PHONE AND THERMAL CONTAINMENT BAG CONFISCATED BY LOCAL FIRE AUTHORITY. SEE PICTURES OF PHONE BURN MARKS UNDER SEAT CUSHION PER CREW WATER WAS UTILIZED ON ECB FOR PROBABLE PHONE FIRE. RECOMMEND THOROUGH INSPECTION OF ECB AND HARNESS AT SEAT 6D FLAGGED FOR SDR. UPLOADING PICTURED R&I SEAT ASSY FOR DAMAGE INSPECTION, NO DAMAGE NOTED, BUT REPLACED SEAT CUSHION ASSY, SEAT BACK COVER ASSY, ALSO REPLACED ECCB FOR PRECAUTIONARY ACTION REF LP# 3718815 & 3722176. OPS RESTORED NORMAL PER CMM25-25-87. ADD EMP:U410943 CONDITIONAL INSPECTION COMPLETED. SMOKE IN CABIN WAS A RESULT OF A CELL PHONE MALFUNCTION. THERMAL CONTAINMENT BAG WAS USED. CREW REPORTS NO FLT DECK INDICATIONS. ITEMS TURNED OFF PER SMOKE, FIRE, FUMES ELIMINATION CHECKLISTS. SEAT WAS REMOVED AND INSPECTED FOR DAMAGE. NO DAMAGE NOTED. ECCB WAS REPLACED AND NO DAMAGE TO HARNESS. CUSHIONS AND SEAT COVERS WERE REPLACED. USED SAFETY EQUIPMENT WAS REPLACED (CONTAINMENT BAG AND FIRE EXT. ). RAN PACKS AND NO ODOR IN AIRCRAFT. REQUESTED CLEANERS AND SHAMPO AREA AR...

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