Service difficulty report · Windshield · Boeing 777224

Difficulty date
January 31, 2025
Submitted
February 4, 2025
Operation
Air carrier
Aircraft
N76010
Make and model
Boeing 777224
Aircraft serial
29480
Aircraft time
119,859 hours, 12,427 cycles
Part
Windshield
Part number
141W740044
Part serial
14008H0986
Condition
Cracked
Location
Zone 200
Part time
45,950 hours, 4,852 cycles
Stage of operation
CR
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

RIGHT WINDSHIELD OUTER PANE CRACKED PHOTO UPDATE REMOVED F/O #1 WINDOW REF AMM 56-11-01-000-801. PREPPED NEW WINDOW UPTO STEP G(INSTALL) REF AMM 56-11-01-400-801. UNABLE TO CONNECT NEW WINDOW WIRING DUE TO SCREW AND LUG CONFIGURATION, ORIGINAL WINDOW USED PIN AND SOCKET. ONCE A PIN AND SOCKET WINDSHIELD IS INSTALLED, IT IS NOT PERMISSIBLE TO INSTALL A SCREW AND LUG WINDSHIELD DUE TO THE PIN AND SOCKET WINDSHIELD TERMINATING THE REQUIREMENTS OF AD2010-15-01, REF AMM 56-11-01-400-801. SEE PICTURES OF OLD WINDOW CONNECTION. INSTALLED SERVICEABLE R/H #1 WINDOW REF AMM 56-11-01. STILL NEEDS WINDOW HEAT OPS CHK. PERFORMED WINDOW HEAT OPS TEST IN REF TO AMM TASK 30-41-00-710-801. OPS TEST PASS