Service difficulty report · Fuel Sys · Boeing 777222

Difficulty date
June 19, 2025
Submitted
June 23, 2025
Operation
Air carrier
Aircraft
N786UA
Make and model
Boeing 777222
Aircraft serial
26938
Aircraft time
111,211 hours, 14,938 cycles
Part
Fuel Sys
Condition
Out Of Balance
Location
Zone 100
Stage of operation
CL
How discovered
O
Nature of condition
J
Precautionary procedure
B, A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FUEL IMBALANCE AT CRUISE, LOCKING UNLOCKING NO ACTIVE FAULT MSG OR FAULT HISTORY. CONFIRMED NO FUEL LEAK FROM AIRCRAFT, FUEL IMBALANCE FIM TASK 28-22 TASK 847 CARRIED OUT. CONFIRMED THE CENTER FUEL TANK OVERRIDE/JETTISON PUMP DOES NOT TRANSFER BETWEEN LEFT MAIN AND LEFT CENTER TANKS. FURTHER T/S REQUIRED AS PER FIM TASK 28-22 TASK 849. REQUEST MEL 2822R. LEFT CTR L OVRD FUEL PUMP CTRL PULLED AND COLLARED. PLACARD APPLIED FIM 28-22 TASK 849 ACTIONED UP TO AND INCLUDING D 1 (F), LEFT AND RIGHT FUEL TANK QUANTITIES REMAINED CONSTANT FOR OVER 45 MINS. CENTRE TANK QUANTITY ALSO REMAINED CONSTANT. UNABLE TO CARRY OUT FIM 28-22 TASK 849 STEP D (1) (G) AT THIS TIME DUE FUEL TRUCK AVAILABILITY FUEL SCAVENGE SYSTEM FUNCTIONAL TEST CARRIED OUT REF AMM 28-22-00-720-805, LEFT TRANSFER TIME 20 MINS, RIGHT TRANSFER TIME 19 MINS. BOTH WITHIN LIMITS. REF FIM 28-22 TASK 849 STEP D (1) (G), REFUEL/JETTISON AND FUEL FEED MANIFOLD LEAK TEST CARRIED OUT REF AMM 28-21-00-790-802, BOTH TESTS E (1) AND (2) RESULT IN 0 LITRE LEAKAGE AT TECH SERVICES REQUEST, CENTER TANK FUEL PUMP FLOW RATES COMPARED WHEN OPERATING INDIVIDUALLY. BOTH LEFT AND RIGHT CENTER PUMPS TRANSFERRED 8000 LBS OF FUEL IN 7 MINS 0 SECONDS. MEL 2822R REJECTING, CENTER PUMPS FUNCTIONING PER UPDATE REF AMM 28-22-08-720-801, ALL 4 MAIN TANK BOOST PUMP, JETTISON PUMP AND OVERRIDE/JETTISON PUMP DISCHARGE CHECK VALVES FUNCTION CHECK. NIL FUEL TRANSFER ON ANY EICAS FUEL IMBALANCE MESSAGE WAS NOT TRIGGERED IN PRESENT LEG FAULTS