Service difficulty report · Actuator · Boeing 777222

Difficulty date
July 16, 2025
Submitted
July 21, 2025
Operation
Air carrier
Aircraft
N768UA
Make and model
Boeing 777222
Aircraft serial
26919
Aircraft time
105,833 hours, 19,833 cycles
Part
Actuator
Condition
Faulted
Location
Door Lock
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DOOR FLIGHT LOCK 4L EICAS STATUS #4 LEFT PASSENGER ENTRY DOOR FLIGHT LOCK COMMAND/FLT LK RLY/SENS OR DISAGREEMENT. DB PSEU 2 (R2) DB PSEU 2 (L2) COMPLIED WITH MEL DR OPENS FROM INSIDE ADD FAULT: 5200 TOMC APPROVES MEL 5211E FLIGHT LOCK AT DOOR 4L INOP PLACED ON MEL ADD FAULT: 5200 *DM* REF. FIM 52-11 TASK 805 & 809 FOR FAULT ISOLATION, ADDING PROX SENSOR AND M2400A18 FILTER MODULE CARD TO M&L IN CASE NEEDED. REF FIM 52-11 TASK 805, PERFORMED FLIGHT LOCK CONTROL TEST PPER AMM 52-11-26-740-801, LOCK ACTUATOR FAILS TEST, DOOR DOES NOT LOCK. SUSPECT BAD ACTUATOR M&E # 27-5212-9-0001